
    2015 COA 137
    In re the Disciplinary Action Against the Real Estate Broker's License of Bernard MCDONNELL, License No. EA40019308, Respondent-Appellant, v. THE COLORADO REAL ESTATE COMMISSION, Petitione-Appellee.
    Court of Appeals No. 14CA1861
    Colorado Court of Appeals, Div. III.
    Announced September 24, 2015
    
      Susemihl, McDermott, & Cowan, P.C., Jason W. Downie, Colorado Springs, Colorado, for Respondent-Appellant.
    Cynthia Coffman, Attorney General, Lisa Brenner Freimann, First Assistant Attorney General, Joel W. Kiesey, Assistant Attorney General, Nicholas J. Lopez, Fellow, Assistant Attorney General, Denver, Colorado, for Petitioner-Appellee.
   Opinion by

JUDGE FOX

T1 Bernard McDonnell, a licensed real estate broker, appeals a final agency order of the Colorado Real Estate Commission (Commission) disciplining him for taking funds from the Pinecliff Homeowners Association (HOA) , located in Colorado Springs, without permission and for his personal use. We affirm the final order as to Counts 1, 2, and 4. We reverse regarding Count 3 and affirm the Commission's sanctions.

I. Background

2 In 2010 and 2011, while serving as the president of the HOA, McDonnell wrote four checks totaling $10,000 on the HOA's account payable to himself or to his business, Rocky Mountain Batting Cages (RMBC). As president, McDonnell had authority to sign HOA checks, but he also had a fiduciary duty to ensure that all expenses were approved through the proper administrative channels and that HOA funds were spent only on HOA business. The HOA's financial practice was for the HOA's treasurer to prepare a voucher for each expense, identifying the payee and the purpose of the expenditure. The HOA board would then review the vouchers and at least two board members would sign their approval. No vouchers were prepared or board members' signatures gathered for the $10,000 in checks at issue here. And McDonnell used the check proceeds to pay RMBC's operating expenses, not for the HOA's benefit.

13 When the HOA's treasurer, Pam Dees, discovered one of these checks-a $2000 check payable to RMBC-MeDonnell claimed that he had written the check on the HOA account by mistake and promised to repay the HOA in full, which he did shortly thereafter. When Dees's term as treasurer ended, McDonnell took custody of the HOA's accounting records and did not appoint a new or interim treasurer. Shortly thereafter, Deby Williams, a Pinecliff resident, contacted McDonnell and volunteered to assume the duties of treasurer. McDonnell took no action to call a board meeting to consider ° Williams's election and, despite multiple requests by Williams, he refused to provide her access to the HOA's financial records.

T4 The following year, one HOA board member circulated an e-mail requesting that the board meet to discuss, in part, the "annual financial/treasurer's report." MeDonnell declined to attend the meeting and informed the board that he was resigning. He then deposited the remaining $8000 that he had withdrawn for non-HOA purposes into the HOA bank account.

1 5 Shortly thereafter, the HOA board discovered the checks that MeDonnell had written and reported him to the police department and the Commission. No criminal charges were filed, but the Commission opened an investigation.

T6 The Commission charged MeDonnell with four violations of the Colorado Real Estate Broker License Law:

Count 1: Failing to account for or to remit moneys belonging to others within a reasonable time pursuant to section 12-61-118(1)(g), C.R.S. 2015.
Count 2: Converting, diverting, or commingling the funds of others with one's own funds pursuant to section 12-61-118(1)(g.5).
Count 8: Demonstrating unworthiness or incompetency to act as a real estate broker pursuant to section 12-61-118(1)(n). -
Count 4: Engaging in dishonest dealing pursuant to section 12-61-118(1)(t).

T7 McDonnell objected to the Commission's jurisdiction to sanction him for conduct that did not involve a real estate matter and denied that he was subject to discipline under any of the four counts.

[ 8 An administrative law judge (ALJ) held an evidentiary hearing and concluded that, in general, the Commission's sanction authority extended to certain conduct outside the context of real estate. Whether MceDonnell's conduct warranted sanctions under the specific counts charged, however, would depend on the scope of each statutory provision. Accordingly, the ALJ addressed each provision and determined as follows:

Count 1: Section 12-61-113(1)(g) is limited to situations where a licensee fails to account for or remit money in connection with some type of real estate transaction. McDonnell's actions do not, therefore, fall within the seope of this section.
Count 2: "Nothing in the language of [seetion] 12-61-118(1)(g.5) suggests that, to constitute grounds for discipline, an act of conversion must relate to a real estate transaction[,]" and MeDonnell's actions amount to conversion in violation this section.
Count 8: Section 12-61-118(1)(n) applies to situations where a licensee demonstrates unworthiness or incompetency in "conducting business" in the context of real estate, MeDonnell was not conducting business and his actions do not, therefore, fall within the seope of this section.
Count 4: "[NJothing in the language of [section] 12-61-118(1)(t) limits its reach to the context of real estate transactions{,]" and MceDonnell's actions amount to dishonest dealing in violation of this section.

T9 Both parties filed exceptions to the ALJ's decision with the Commission. The Commission affirmed that MeDonnell had violated section 12-61-113(1)(g.5) (Count 2) and section 12-61-118(1)(t) (Count 4) and agreed with the ALJ's reasoning on both counts. However, the Commission reversed the ALJ's conclusions as to Counts 1 and 3 and instead concluded:

Count 1: Section 12-61-113(1)(g) (Count 1) permits disciplining a licensee whether "acting as a real estate broker[s] or otherwise[,]" and MceDonnell's conduct of failing to account for or remit money belonging to others violates this section.
Count 3: The statutory phrase "conducting business" in section 12-61-1183(1)(n) includes businesses that are not based in real estate, and MeDonnell's conduct of demonstrating unworthiness and incompetency in his business dealings with the HOA and RMBC violates this section.

{10 McDonnell now appeals the Commission's order, again contending that the Commission lacked the authority to sanction him under any of the four statutory provisions charged because his conduct did not concern real estate matters. We agree in part and disagree in part.

IL Standard of Review

Y11 The standard of review for Commission actions is governed by statute. Colo. Real Estate Comm'n v. Hanegan, 947 P.2d 933, 935 (Colo.1997). We "may not overturn agency actions unless such actions are arbitrary, capricious, legally impermissible, or an abuse of discretion." Id. (summarizing section 24-4-106(7), C.R.S. 2015).

112 MecDonnells jurisdictional challenges require statutory construction, which we conduct de novo. Colo. Real Estate Comm'n v. Bartlett, 272 P.3d 1099, 1101 (Colo.App.2011). When interpreting a statute, we ascertain and give effect to the intent of the General Assembly, looking first to the statute's plain language and according words and phrases their ordinary meanings. Specialty Rests. Corp. v. Nelson, 281 P.3d 393, 397 (Colo.2010); Colo. Citizens for Ethics in Govt v. Comm. for Am. Dream, 187 P.3d 1207, 1220 (Colo. App. 2008). We give effect to every part of the statute and avoid constructions that would render a word, phrase, or provision meaningless. Bartlett, 272 P.3d at 1102.

§ 13 If the plain language is ambiguous, we employ rules of statutory interpretation to resolve the ambiguity. Anderson v. Longmont Toyota, Inc., 102 P.3d 323, 327 (Colo.2004). We read applicable statutory provisions as a whole to accord consistent, harmonious, and sensible effect to all parts. Id. In harmonizing seemingly conflicting statutes, we consider the consequences of a given construction and the ultimate goal of the statutory scheme. Id. We presume the General Assembly intended just and reasonable results, § 24-201(1)(c)-(d), C.R.S. 2015, and we avoid statutory interpretations leading to absurd outcomes, Anderson, 102 P.3d at 327; State v. Nieto, 998 P.2d 493, 501 (Colo.2000).

{14 Finally, we give considerable weight to an agency's reasonable interpretation of its own enabling statute, but we are not bound by its legal interpretations. Specialty Rests. Corp., 281 P.3d at 397; Anderson, 102 P.3d at 327.

III. Jurisdiction

{15 We first address and reject MceDonnell's contention that the Commission does not have the authority to sanction him for conduct that does not involve "selling, exchanging, buying, renting, or leasing" real estate. See § 12-61-101(2)(a), C.R.S. 2015.

€16 To ensure that licensed brokers remain "competen{t] to transact the business of a real estate broker in such manner as to safeguard the interest of the public," § 12-61-102, C.R.S. 2015; see In re Currin, 55 B.R. 928, 933 (Bankr.D.Colo.1985), the Commission has the authority to "take disciplinary action against [them]," Albright v. McDermond, 14 P.3d 318, 322 (Colo.2000); see also § 12-61-118(1). Specifically, the Commission can sanction a licensed broker for any of the grounds identified in section 12-61-118(1). Contrary to McDonnell's assertion, some of the grounds identified, by their very terms, do not involve "selling, exchanging, buying, renting, or leasing" real estate, and many others do not involve conduct specific to brokers:

e "Knowingly making any misrepresentation." § 12-61-118(1)(a).
"[V jiolating any reasonable rule or regulation promulgated by the [Clommission in the interests of the public." § 12-61-118(1)(k).
"Conviction of, entering a plea of guilty | to, or entering a plea of nolo contende-re to" various crimes under the Colorado Criminal Code, federal law, or the laws of other states. § 12-61-118(1)(m).
"Failing to immediately notify the [Clommission in writing of a conviction, plea, or violation pursuant to paragraph (m)." § 12-61-113(1)(m.6).
e "[Hlaving a license, registration, or certification issued by Colorado or another state. revoked or suspended for fraud, deceit, material misrepresentation, theft, or the breach of a fiduciary duty," including, but not limited to, a law license or an investment advisor certificate. § 12-61-118(1)(y).

1 17 The inclusion of these provisions demonstrates that the legislature intended the Commission's sanction authority to extend to a broker's improper conduct outside the real estate context, particularly when it speaks to the broker's honesty, dignity, or moral character. See Bartlett, 272 P.3d at 1105 (allowing the Commission to sanction a broker for hiding his sexual assault conviction from oversight because such conduct "indicate[s] a character inconsistent with licensure in a profession that demands serupulous honesty, strict compliance with the law, and integrity in dealing with others"). Moreover, during a 1975 legislative hearing on proposed amendments to the sanctioning provisions of the Real Estate Broker License Law, House Representative Jack McCroskey acknowledged that the Commission had the authority to punish real estate brokers for conduct outside the real estate context. See Hearing on H.B. 1402 before the H. Judiciary Comm., 50th Gen. Assemb., 1st Reg. Sess. (Mar. 14, 1975) (statement of Rep. Jack McCroskey). He specifically stated, "[Colorado] courts have already held that if you steal some money even though you aren't acting as a real estate broker, you still could have your license revoked." Id. ,

T 18 Nonetheless, McDonnell contends that in Hart v. Colorado Real Estate Commission, 702 P.2d 763 (Colo.App.1985), another division of this court expressly limited the Commission's review of a broker's conduct to matters involving the "selling, exchanging, buying, renting, or leasing of real estate" when it stated, "[the Commission is empowered to review actions concerning the 'selling, exchanging, buying, renting, or leasing of real estate."" Id. at 765 (quoting § 12-61-101(2)(a)).

119 This statement does not limit the Commission's review to only those enumerat- . ed actions. In Hart, the Commission sanctioned a real estate broker for making "substantial and willful misrepresentations" and for engaging in "dishonest dealing" in the context of negotiating a bridge loan. Id. (internal quotation marks omitted). The broker argued that the Commission exceeded its sanction authority because the bridge loan transaction did not require broker licensure. Id. The Hart division disagreed, reading the Commission's sanction authority expansively to include the power to regulate "selling, exchanging, buying, renting, or leasing" real estate, along with the power to discipline brokers "for related [real estate] activities which do not require a license." Id. (internal quotation marks omitted). Nothing in the Hart opinion suggests that the Commission could not also sanction a real estate broker for dishonesty or willful misrepresentations outside the context of real estate, nor were those specific facts before the division. To conclude otherwise would contradict the Commission's broad, statutorily-granted sanction authority outlined in section 12-61-118(1). See, e.g., §§ 12-61-113(1)(a), (m), (m.6), and (y).

€20 McDonnell further objects to an expansive reading of the Commission's sanction authority because, he argues, it would be "preposterous" for "the Commission to have jurisdiction over licensees in all aspects of their endeavors unrelated to real estate and their personal lives." We disagree. Broad sanction authority is not uncommon in the context of professional licensure. See, eg., Colo. RPC 8.4 ("It is professional misconduct for a lawyer to: ... (c) engage in conduct involving dishonesty, fraud, deceit or misrepresentation; ... (h) engage in any conduct that directly, intentionally, and wrongfully harms others and that adversely reflects on a lawyer's fitness to practice law.") (emphasis added); §§ 12-36-117(1)G) to -118(9)(a), C.R.S. 2015 (allowing the Colorado Medical Board to discipline physicians for the "(i) [hlabitual or excessive use or abuse of alcohol, a habit-forming drug, or a controlled substance"); see also Colo. State Bd. of Med. Exam'rs v. McCroskey, 940 P.2d 1044, 1048-49 (Colo.App.1996) (concluding that a physician can be disciplined as unprofessional for improper recordkeeping, although record-keeping does not constitute the practice of medicine for licensing purposes).

121 It makes sense for the Commission to have broad powers. "Protection of the public is a primary Commission purpose." Albright, 14 P.3d at 322. Safeguarding the interests of the public includes ensuring that real estate brokers demonstrate "truthfulness and honesty and otherwise good moral character" to obtain licensure. See § 12-61-102. In addition, real estate brokers, who are regularly entrusted with access to others' funds, stand in a fiduciary relationship with their clients and must therefore demonstrate the qualities of good faith, loyalty, and fidelity. See Olsen v. Vail Assocs. Real Estate, Inc., 935 P.2d 975, 978 (Colo.1997); see also §§ 1261-804 to -805, C.R.S.2015.

122 Accordingly, we conclude that the Commission had the authority to sanction McDonnell for his conduct, even though that conduct did not involve "selling, exchanging, buying, renting, or leasing" real estate.

1 23 Because McDonnell also contends that the Commission lacked the authority to sanetion him under each of the specific provisions charged, we address each in turn.

IV. Count 1: Section 12-61-118(1)(g)

124 Section 12-61-118(l)(g) provides that the Commission may discipline a licensee for

[flailing to account for or to remit, within a reasonable time, any moneys coming into the licensee's possession that belong to others, whether acting as real estate brokers or otherwise, and failing to keep ree-ords relative to said moneys, which records shall contain such information as may be prescribed by the rules of the [ClJommission relative thereto and shall be subject to audit by the [Clommission.

125 McDonnell contends that this section applies only to a licensee's conduct involving real estate matters. We disagree.

T26 The section plainly grants the Commission the power to sanction a licensee's conduct whether he is "acting as [a] real estate broker[] or otherwise." § 12-61-113(1)(g). That the General Assembly chose to include the phrase "or otherwise" indicates its intention to discipline brokers for failing to account or remit others' funds, even in non-real estate transactions. See Nieto, 993 P.2d at 500 ("[SItatutefs] should be construed as written, giving full effect to the words chosen, as it is presumed that the General Assembly meant what it clearly said."). To interpret the statute otherwise-as applying only when a licensee is acting as a broker in the real estate context-would render the phrase "or otherwise" superfluous, and we generally reject such interpretations. See People v. Cross, 127 P.3d 71, 73 (Colo.2006) (We "reject interpretations that render words or phrases superfluous[.]"); see also Bartlett, 272 P.3d at 1102 (inclusion of the phrase "attempting to perform" indicated that the legislature intended to give the Commission the authority to sanction a licensee based on the attempted, rather than actual, performance of a prohibited act because "Itlo conclude otherwise would render the words 'attempting to perform' meaningless").

127 Had the General Assembly wanted to limit sanctions under section 12-61-118(1)(g) to real estate matters, it could have done so. See Springer v. City & Cnty. of Denver, 13 P.3d 794, 804 (Colo.2000) ("Where the legislature could have chosen to restrict the application of a statute, but chose not to, we do not read additional restrictions into the statute."). For example, section 12-61-118(1)() expressly limits sanctions to instances where a licensee is "performing any of the functions of a real estate broker." Section 12-61-113(q) is similarly limited to instances where a broker claims an undisclosed amount of compensation or profit "in connection with any acts for which a [real estate] license is required." See Anderson, 102 P.3d at 327 (we read applicable statutory provisions as a whole).

€28 MeDonnell nonetheless contends that the recordkeeping requirements contained in section 12-61-118(1)(g) indicate that the seetion applies only to conduct related to real estate matters. We disagree that these requirements so limit the reach of the statute. The statute states that records of transactions involving others' money "shall contain such information as may be prescribed by the rules of the [Clommission relative thereto and shall be subject to audit by the [ClJom-mission." § 12-61-118(1)(g) (emphasis added). This language plainly requires a licensee, whether acting as a real estate broker or otherwise, to keep records according to the Commission's rules that are relevant to the conduct at issue.

T29 McDonnell cites only the Commission's rules that are applicable when he is acting as a real estate broker, not rules that apply when he acts "otherwise." The Commission's rules and regulations do not address the specific recordkeeping requirements that would apply when a licensee acts "otherwise." It would be impossible to have specific rules for all conceivable actions involving records. Seq, eg., § 7-1836-10102), (5)(h), C.R.S. 2015 (requiring a nonprofit corporation to "maintain appropriate accounting records[,]" including all financial statements under section 7-186-106, C.R.S. 2015); § 12-2-128(1), C.R.S. 2015 (detailing grounds for sanctioning a certified public accountant, such as "failure to retain records of the work performed for each client"). But, the fact that there are no separate administrative rules detailing the precise recordkeeping requirements does not mean that such conduct is beyond the Commission's regulation. See Dep't of Regulatory Agencies Reg. 725, 4 Code Colo. Regs. 725-1:E-3 (defining the Commission's audit authority broadly as permitting the Commission to require a licensee to "produce for inspection ... any document or record as may be reasonably necessary for investigation or audit in the enforcement of Title 12 Article 61") (emphasis added).

130 Indeed, section 12-61-113(1)(g) requires that "records relative to said moneys" be kept. And, the ALJ and the Commission found that McDonnell kept no records at all. McDonnel does not dispute this finding, and the record clearly supports it. See Hart, 702 P.2d at 765. Aside from check stubs, nothing in the record indicates that McDonnell prepared any financial vouchers, obtained any HOA board signatures, or kept any other financial records relative to the $10,000 that he took from the HOA. Instead, the record supports the Commission's findings, as adopted from the ALJ, that MeDonnell purposefully withheld evidence of his withdrawals and personal expenditures from HOA oversight.

{31 We therefore conclude that, under section 12-61-113(1)(g), the Commission had the authority to sanction MeDonnell's non-real estate conduct.

V. Count 2: Section 12-61-113(1)(g.5)

132 Section 12-61-118(1)(g.5) provides that the Commission may discipline a licensee for

[clonverting funds of others, diverting funds of others without proper authorization, commingling funds of others with the broker's own funds, or failing to keep such funds of others in an escrow or a trustee account with some bank or recognized depository in this state, which account may be any type of checking, demand, passbook, or statement account insured by an agency of the United States government, and to so keep records relative to the deposit which contain such information as may be prescribed by the rules and regulations of the [CJommission relative thereto, which records shall be subject to audit by the [CJommission.

133 McDonnell contends that this section is inapplicable to his conduct because (1) it applies only to real estate transactions, as evidenced in part by the broker-specific recordkeeping requirements; and (2) even if the section applied to his conduct, his actions did not rise to the level of conversion because he always intended to return the money. We disagree.

A. Seope of the Statutory Provision

134 Reviewing section 12-61-1183(1)(g.5) de novo, see Bartlelt, 272 P.3d at 1101, we reject McDonnell's contention that punishment for conversion under this section is limited to real estate matters. Section 12-61-113(1)(g.5) broadly states that the Commission may sanction a licensee for "converting funds of others." Nothing in the section limits discipline to those instances of conversion that occur in the context of real estate.

1 35 In addition, the Commission's administrative recordkeeping requirements are inapplicable here. The statute only requires keeping such records "relative to [a] deposit." § 12-61-113(1)(g.5). When, as here, a licensee is not sanctioned for any conduct "relative to [al deposit" but instead for general conversion, the recordkeeping portion of the statute, logically, would not apply. See Nieto, 993 P.2d at 501; see also § 2-4-201(1)(c)-(d).

T 36 We therefore conclude that the Commission had the authority to sanction McDonnell's conduct under section 12-61-113(1)(g.5), even though his actions did not involve a real estate transaction.

B. MceDonnell's Conduct

137 Applying a deferential review standard, see Hanegan, 947 P.2d at 935, we disagree with McDonnell that the Commission erred in finding that he converted HOA funds.

138 Conversion is "any distinct, unauthorized act of dominion or ownership exercised by one person over personal property belonging to another." Byron v. York Inv. Co., 133 Colo. 418, 424, 296 P.2d 742, 745 (1956). The Commission, adopting the ALJ's findings, decided that MeDonnell took HOA funds without authorization from the HOA, exercised dominion over those funds, and used those funds to pay the operating expenses of his personal business, RMBC. The Commission then concluded that MeDonnell converted money in violation of section 12-61-113(1)(g.5) as soon as he withdrew funds from the HOA account without the HOA's permission. Because there is substantial evi-denee in the record to support this determination, we cannot conclude that it was arbitrary, capricious, or legally impermissible. See Hanegan, 947 P.2d at 935; see also Bartlett, 272 P.3d at 1105 ("To set aside an agency's determination as arbitrary or capricious, the reviewing court must be convinced, based on the record as a whole, that there is no substantial evidence supporting that determination.").

139 McDonnell argues, however, that, pursuant to Glenn Arms Associates v. Century Mortgage & Investment Corp., 680 P.2d 1315, 1317 (Colo.App.1984), conversion requires proof that the property owner demanded the return of the property and the converter refused. Because the HOA never demanded the money back and because McDonnell later repaid the money in full, he asserts that his conduct did not rise to the level of conversion discussed in Glenn Arms Associates. We disagree and conclude that a demand and refusal were not required here.

T 40 In Salida Building & Loan Association v. Davis, 16 Colo.App. 294, 296, 64 P. 1046, 1046 (1901), another division of this court held that "[flor the purposes of an action for unlawful conversion, demand and refusal are never necessary, except to furnish evidence of the conversion; and when, without these, the cireumstances are sufficient to prove the conversion, they are superfluous." See also Fin. Corp. v. King, 150 Colo. 13, 18, 370 P.2d 432, 435 (1962) (agreeing with the court in Davis v. American National Bank of Denver, 149 Colo. 34, 37, 367 P.2d 325, 326 (1961), that, for the purposes of unlawful conversion, demand and refusal are superfluous when "the cireumstances are sufficient to prove the conversion"); Carper v. Risdon, 19 Colo.App. 530, 535, 76 P. 744, 746 (1904) ("If the fact of the conversion otherwise appears, the demand and refusal become immaterial.").

T41 The circumstances here were sufficient to prove conversion without proof of a demand or refusal. The ALJ and the Commission found that MeDonnell withdrew HOA funds without authorization or credible justification, that he purposefully hid the withdrawals from HOA oversight, that he used the funds for non-HOA purposes, and that he repaid the funds only after realizing that his malfeasance would likely be discovered. Because substantial evidence supports these findings, we decline to disturb them on review. See Hart, 702 P.2d at 765; Seibel v. Colo. Real Estate Comm'n, 34 Colo.App. 415, 419, 530 P.2d 1290, 1292-93 (1974).

{42 Thus, the Commission did not err in concluding that McDonnell converted funds in violation of section 12-61-113(1)(g.5).

VI. Count 3: Section 12-61-113(1)(n)

148 Section 12-61-113(1)(n) provides that the Commission may discipline a licensee for "[hlaving demonstrated unworthiness or incompetency to act as a real estate broker by conducting business in such a manner as to endanger the interest of the public[.]"

€44 MeDonnell contends that the Commission erred in punishing him under this section because he was not "conducting business" in the context of a real estate transaction. The Attorney General disagrees, arguing that McDonnell was conducting HOA : and RMBC business and that, pursuant to Eckley v. Colorado Real Estate Commission, 752 P.2d 68, 74 (Colo.1988), section 12-61-118(1)(n) includes any dishonest, deceitful, or ethically objectionable acts that are antithetical to the real estate profession or to real estate brokers. '

145 We conclude that section 12-61-118(1)(n) does not reach MceDonnell's conduct. The Commission's administrative rules and regulations, see Dep't of Regulatory Agencies Reg. 725, 4 Code Colo. Regs. T25-1:G-7, list the "[glrounds for finding unworthiness or incompetence" under section 12-61-113(1)(n). Rule G-7 provides:

Pursuant to 12-61-118(1)(n), C.R.S., a licensee ... shall be considered unworthy or incompetent in the conduct of their business where:

(a) The licensee violates Rule G-6.
(b) With particular respect to media advertising: .
(1) The property is not actually located in the area represented.
(2) The rental price shown is less than that asked by the owner of the available property.
(8) The property is non-existent or cannot be verified as currently for rent by the licensee.
(4) The specifics of the property advertised differ materially from the property as it exists.
(5) A property is advertised in such a way or under such a heading as to indicate the property is of a different type than it actually is. The . word "type" refers to such designations as: single family detached residence, duplex, apartment, condominium, townhouse, or mobile home.
(c) The licensee fails or refuses to abide by the terms of the contract or receipt between himself and a prospective purchaser.
(d) The broker fails or refuses to refund money pursuant to the terms of the contract or receipt.
(e) The broker has failed to keep accurate records as specified in these rules or has failed to retain said records for the prescribed time periods.

Nothing in this exhaustive list incorporates McDonnell's actions or any other conduct outside the context of real estate. See id. Thus, his actions did not violate section 12-61-118(1)(n).

€46 The Attorney General's reliance on Eckley, 452 P.2d at 74, does not persuade us otherwise. In Eckley, the Commission charged a real estate broker with professional misconduct. under section 12-61-113(1)(n) based on his actions and omissions in the sale of a tavern-a real estate transaction. That case, therefore, dealt with a broker's unworthiness and incompetence in the real estate context. Here, the Commission charged McDonnell for conduct unrelated to real estate, rendering Eckley inapplicable.

1 47 We therefore conclude that the Commission did not have the authority to punish McDonnell under section 12-61-118(1)(n) because his charged conduct was unrelated to real estate and did not fall within any of the punishable grounds listed in Rule G-7. We accordingly reverse the Commission's order as to Count 8.

VIL Count 4: Section 12-61-118(1)(t)

148 Section 12-61-118(1)(t) provides that the Commission may discipline a lHicen-see for "[alny other conduct, whether of the same or a different character than specified in this subsection (1), which constitutes dishonest dealing{.]"

T 49 McDonnell contends that the Commission erred in punishing him under this seetion because (1) the statute only contemplates sanctions for dishonest dealing in real estate matters and (2) even if section 12-61-113(1)(t) reached his conduct, his actions did not rise to the level of dishonest dealing. We disagree.

A. Seope of the Statutory Provision

T50 Reviewing section 12-61-118(1)(t) de novo, see Bartlett, 272 P.3d at 1101, we reject McDonnell's contention that punishment under this section is limited to real estate matters. Section 12-61-113(1)(t) plainly states that it applies to "[alny other conduct," and we see nothing in the remainder of the seetion, or in the Commission's administrative rules and regulations, limiting its reach. The General Assembly or the Commission could have limited the seope of this section to apply only to real estate dealings, but neither chose to do so. See Springer, 13 P.3d at 804.

T51 Therefore, the Commission had the authority to sanction MceDonnell's conduct under section 12-61-118(1)(t), even though that conduct did not involve a real estate transaction.

B. McDonnell's Conduct

{52 Applying a deferential review standard, see Hanegan, 947 P.2d at 935, we disagree with McDonnell that the Commission erred in finding that he engaged in dishonest dealing.

153 Dishonest dealing is not defined in Colorado statute or case law, or in the Commission's administrative rules and regulations. Yet, a court can determine the meaning of an undefined phrase of common usage by ascertaining its usual and ordinary meaning. See Cohen v. State, 197 Colo. 385, 388-89, 593 P.2d 957, 960 (1979); Dillabaugh v. Ellerton, 259 P.3d 550, 552 (Colo.App. 2011). A "dishonest act" is defined as "(clon-duct involving bad faith, dishonesty, a lack of integrity, or moral turpitude." Black's Low Dictionary 733 (10th ed. 2014); see also Hart, 702 P.2d at 765 (where a broker made "substantial and willful" financial misrepresentations in arranging a bridge loan, he engaged in "dishonest dealing" under section 12-61-113(1)(t)); see also Estate of Jordan by Jordan v. Hartford Accident & Indem. Co., 120 Wash.2d 490, 844 P.2d 403, 411 (1993) ("An act is dishonest if it involves a breach of trust or honesty."); Hogg v. Real Estate Comm'r, 54 Cal.App.2d 712, 129 P.2d 709, 717 (1942) (concluding that dishonest dealing involves fraud, deception, betrayal, faithlessness, absence of integrity, or a disposition to cheat, deceive, or defraud).

T 54 The ALJ found, and the Commission agreed, that MeDonnell had a fiduciary duty to preserve the HOA's funds and not to convert them for his own use. The Commission also adopted the ALJ's determination that McDonnell misappropriated $10,000 from the HOA for personal use without disclosing or returning the funds until his inappropriate conduct was at risk of being discovered. These findings are supported by substantial record evidence and will not be disturbed on review. See Hart, 702 P.2d at 765. Based on these findings, the Commission concluded that MeDonnell's conduct constituted "dishonest dealing" in violation of section 12-61-113(1)(t). We agree that his misrepresentations and misappropriations demonstrate "bad faith, dishonesty, a lack of integrity, or moral turpitude," see Black's Law Dictionary at 733, and we conclude that the Commission's determination was not, therefore, arbitrary, capricious, or legally impermissible, see Hanegan, 947 P.2d at 935; Bartlett, 272 P.3d at 1105.

155 Accordingly, we conclude that the Commission did not err in determining that McDonnell's conduct constituted dishonest dealing in violation of section 12-61-118(1)(t).

VIII. Sanctions

[56 Because we reverse the Commission's conclusion as to Count 3, we next address whether the sanctions require revision.

157 "Courts will uphold an agency sanction unless it (1) bears no relation to the proscribed conduct, (2) is manifestly excessive in relation to the needs of the public, or (8) is otherwise a gross abuse of disceretion." Bartlett, 272 P.3d at 1105. We may not substitute our judgment for that of the Commission as to what constitutes a reasonable penalty. Id.

T58 Upon a violation of any one of the enumerated provisions in section 12-61-113(1), the Commission has the discretion to impose an administrative fine (not to exceed $2500 for each separate offense), to censure the licensee, to place the licensee on probation, or to temporarily suspend or revoke the broker's license.

159 Here, after concluding that MeDonnell violated only Counts 2 and 4, the ALJ sanctioned him as follows:

e McDonnell's real estate broker license is placed on probationary status for three years, during which time he may only act in the capacity of a real estate broker in the employ of and under the supervision of another licensed real estate broker;
© McDonnell is assessed a civil penalty in the amount of $5000 plus the surcharge authorized by section 24-31-108(2), C.R.S. 2015;
McDonnell is publicly censored; and
® McDonnell must complete six hours of ethics coursework.

160 The Commission adopted the ALJ's sanctions in full and without revision, even though it added two additional violations-Counts 1 and 3. Because the Commission changed the violations but left the sanctions untouched, we are not convinced that, on remand, the Commiission would alter any sanctions based on a reversal on Count 3. Moreover, the sanctions do not appear excessive, nor do they constitute an abuse of discretion. See Bartlett, 272 P.3d at 1105. We therefore conclude that a remand for reconsideration of the sanctions is unnecessary and thus affirm the original sanctions imposed by the Commission.

IX. Conclusion

161 We affirm the Commission's conclusions as to Counts 1, 2, and 4. We reverse the Commission's conclusion on Count 3, and we affirm the Commission's sanctions.

JUDGE DAILEY and JUDGE LICHTENSTEIN concur. 
      
      . During oral arguments, McDonnell's counsel claimed that this was a voluntary association, not subject to the Colorado Common Interest Ownership Act, §§ 38-33.3-101 to -402, C.R.S. 2014. The issue was not challenged on appeal or at trial and is not determinative here.
     
      
      . Rule G-6 concerns a licensee's advertising practices and is inapplicable here.
     
      
      . McDonnell also concedes that he has not preserved an objection to the sanctions on appeal.
     